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Refunds/return

Contact Us

For any return, refund, or order-related concerns, please contact us at redbandsupplyco@gmail.com. To help us process your request efficiently, please include:
 

  • Your order number

  • Photos or videos of the issue (if applicable)

  • A brief description of the problem

Conditions for Returned Items

Unless the item is defective or incorrectly produced, returned items must meet the following conditions:

  • Unused

  • Unworn

  • Unwashed

  • In original condition

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Redband does not accept items that are:

  • Worn

  • Stained

  • Damaged due to misuse

  • Altered after delivery

Order Cancellation

Orders may only be canceled and fully refunded while they remain in the “In Review” status. If you wish to cancel your order, please contact redbandsupplyco@gmail.com as soon as possible. Once production has started, cancellation requests may no longer be eligible for a full refund.

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